"Closing the Literacy Gap" by Teaching English to Adult Learners

Shipping Policy

Effective Date: April 2025

Project Light of Manatee is committed to delivering your order in a timely and reliable manner.

1. Shipping Locations

We currently ship physical products within the United States only.

If you have questions about shipping to a specific location, please contact us before placing your order.

2. Processing Time

Orders are typically processed within 2–5 business days after payment is received.

You will receive a confirmation email once your order has been processed and shipped.

3. Shipping Methods and Delivery Times

Shipping times vary depending on the selected method and destination. Estimated delivery times are provided at checkout.

Please note:

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to carriers, weather, or other unforeseen circumstances

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method, unless otherwise stated.

5. Lost or Delayed Shipments

Once an order has been shipped, delivery is handled by the carrier.

If your package is delayed or appears lost:

  • Please contact the shipping carrier first
  • You may also contact us for assistance, and we will do our best to help resolve the issue

6. Incorrect Shipping Information

Please ensure your shipping details are accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Contact

For shipping-related questions, please contact:
📧 admin@projectlightofmanatee.org